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General terms and conditions
1.1The organizer of bets is the Internet Betting Group S.A., company registered with number 3101419933 in governmental register of companies in Costa Rica, acting by means of website betgun.com, on the basis of all licenses and permissions required by Costarican law.
1.2Users registration and also acceptation of betting which they made strictly depend on these general terms and conditions.
1.3Every user is obliged to become familiar with and to accept betting terms and conditions. Ignorance of regulations will not be taken into consideration in case of claim.
1.4betgun.com reserves the right to change these general terms and conditions.
All possible changes in terms and conditions come into force while they are published on the betgun.com website.
2.1Participants of bets made through the website betgun.com have to be at least 18 years old and can not be Costaricans. Participation in betting is forbidden for direct games participants and people who can directly influence result of bet events.
2.2betgun.com is not responsible for betting through the Internet from the country where betting is illegal.
2.3Every customer guarantees that during registration types in his authentic personal data, place of residence and current e-mail address.
2.4Every customer may have only one account. Opening of more than one account by the same user will not be accepted.
2.4.1Only registered user may use his account. To use one account by several customers is not allowed. Such an action will cause the removal of the account.
2.4.2Customer is not allowed to use his account by betgun.com neither with means of IPs masking or emulating software, remote system consoles nor with usage of other technical/software means to gain false IP address.
The account used by means of such a software/actions will be blocked and removed from betgun.com system.
Multiply accounts open (by the same user or users using the same IP/computer) to ommit limits will be blocked and removed from betgun.com system.
2.4.3Amount left on the user's account, which was blocked due to rule's violation (e.g. multiple accounts, omitting limits using several accounts from the same computer, violation of any promotion) will be returned to the user in form of the last made deposit diminished by the administrative fee of 30 Euro.
2.5betgun.com reserves the right to refuse an opening of account without giving any reason.
2.6Opening of an account follows after completing of registration on the betgun.com Internet website. Unique e-mail address becomes user login. Every customer is obliged to protect his own user data. Any problems or losses of account proprietor resulting from using of given account by third parties will not be taken into consideration by betgun.com.
2.7Minimum payment on user account can not be less than 2 Euro or 2.5 USD. Deposits on the account can be made in currencies listed on the betgun.com website. After first payment it is not possible to convert deposit into other currencies.
2.8Financial means to bet transferred by betgun.com website are available for customer on his account immediately after preliminary verification.
Betgun.com is not responsibile in delays in recording the deposits paid by financial intermediaries
2.8.1In case of withdrawal just after depositing neither without any bets/slips made nor after betting with a small part of deposited amount (less than 65%) nor after non-action bets the procedure follows:
a. in case of credit/payment card deposit: withdraw is possible after min. 10 days from the deposit date. Customer is obliged to present an ID scan and the written statement about the unused deposit to betgun.com accout.
b. In case of moneybookers.com deposit: withdraw is possible after min. 5 days from the deposit date.
c. In case of bank wire deposit: withdraw is possible after min. 1 day from the deposit date.
2.8.2Each withdraw transaction described in point 2.8.1 from betgun.com account will be charged with a handling fee in amount of 10% of the withdrawal amount not less than 4 EUR/6 USD/4 GBP + costs of transaction
2.8.3 Making a new deposit while the last withdrawal order is still waiting for processing and the customer is not willing to cancel the awaiting withdrawal order there will be a fee taken from the unprocessed withdrawal in amount of 3% (min. 5 eur/gbp / 7usd).
2.8.4 Making a withdrawal one after another (when there are no transactions from the last withdrawal made on your account) will cause in taking a fee from the this second withdrawal in amount of 5% (min. 5 eur/gbp / 7usd).
2.9betgun.com reserves the right to fix financial limits for particular accounts of users.
2.10Payout of winnings will be realized according to customer disposition to financial institutions listed on the betgun.com website.
2.11.1Account will be closed if there is no financial means to bet on the account during 6 months.
2.11.2Account using a promotion that has unfinished roll-overs over 18 months will be automatically locked. On the users demand the account will be unlocked BUT the given bonus will be taken as well as the winnings from the slips bet with this bonus.
To read more about detailed principles of registration and account service click - HERE
3.1Bet is a selection of results of different events available in offer of betgun.com by a user and definition of wager which will be effective in the bet.
3.2Bets are accepted under conditon that none of selected events didnt start before the date defined in the offer of betgun.com.
3.3Bets sent to authorization become accepted only up to 15 minutus from the time of creation. Bets not accepted till the mentioned time are being rejected later.
3.4Customer, who wants to make a bet in betgun.com has to have user account with deposited financial means.
3.5Customer has to confirm his will of making a bet every time when he wants to do this.
3.6Customer is responsible for detailed verification of his bet correctness. All mistakes, inconsistencies resulting from the blame of customer and reported after making bet will not be taken into consideration.
3.7Making a bet customer agrees to participate in bets in accordance with these terms and conditions and also with game rules concerning particular disciplines.
3.8betgun.com reserve the right to:
Refuse to accept whole bet made by a customer or its part.
Refuse to accept bets on chosen event option without previous notification
Finish making bets on chosen event or option as a result of an event in any time during a game
Limit amount of stake in one bet
Limit number of events in multi-event bet
Define minimum number of event on one slip for chosen disciplines
Prevent making bets on events which support each other (e.g. victory of a player in competition and his victory in bet type head-to-head.)
4.1simple user bets on result of one event and he has the right to get winnings in case of good prediction of result of the event which is bet on.
4.2simple multi-event user bets on one slip results of 2 to 21 events and he has the right to get winnings in case of good prediction of all results of the events which are bet on.
4.3system on system slips maximum number of events can not be higher than 21
Simple system bet
This is a set of simple bets; number of bets depends on the system chosen by the user. Possible winnings are sum of all winnings from particular simple bets.
Example of system 2 from 4 number of simple bets 6 (also called combinations)
Stake for one bet is 1 USD, slip fee is 6 USD
This system contains 6 simple combinations:
1. event A odd 2.0
2. event B odd 1.5
3. event C odd 3
4. event D - odd 1.5
1. AB product of odds 2.0 x 1.5 = 3.0 x stake 1 USD = winnings 3,00
2. AC product of odds 2.0 x 3.0 = 6.0 x stake 1 USD = winnings 6,00
3. AD product of odds 2.0 x 1.5 = 3.0 x stake 1 USD = winnings 3,00
4. BC product of odds 1.5 x 3.0 = 4.5 x stake 1 USD = winnings 4.50
5. BD product of odds 1.5 x 1.5 = 2.25 x stake 1 USD = winnings 2.25
6. CD product of odds 3.0 x 1.5 = 4.5 x stake 1 USD = winnings 4.50
In case of not making mistake winnings on the slip are a sum of the winnings mentioned above i.e. 3.0+6.0+3.0+4.50+2.25+4.50 = 23.25 USD.
In case of one mistake e.g. in event A there are still three winning combinations i.e. BC, BD and CD, winnings sum is equal to 11.25 USD
In case of two mistakes e.g. in the events A and B there is only one winning combination i.e. CD, the winnings are equal to 4.50 USD
In case of more than two mistakes whole slip is lost.
System bets table showing the number of combinations for max. 10 bets
Example: system bet 5 from 7 = 21 combinations
Combined system bet
This is an extended version of simple system bet, where minimum one single event is replaced by combination of events. Combined system is winning when all its events are well predicted.
Example of combined system 2 from 3 number of simple bets 3, stake for one bet is 1 USD, slip fee is 3 USD.
1. Combined A is composed of e.g. 3 events with odds 2,0; 1,5; 3,0 total odd 9,0
2. Combined B is composed of e.g. 2 events with odds 1,5; 2,0 total odd 3,0
3. Combined C is composed of 2 events with odds 1,5; 3,0 total odd 4,50
This system contains 3 combined system combinations:
1. AB product of odds 9,0x3,0 =27,0 x stake 1 USD = 27,0
2. AC product of odds 9,0x4,5= 40,50 x stake 1 USD = 40,5
3. BC product of odds 3,0x4,5= 13,50 x stake 1 USD = 13,5
In case of good prediction of all events (7) which are parts of combined system A,B and C the winnings are sum of 27,0+40,50+13,50 = 81,0 USD
In case of one or more mistakes in one combined system e.g. combined A, it is considered as lost and the winnings are only combination of combined BC and the sum is equal to 13,50 USD.
4.4Systems with bunkers every system described in point 4.3. can be completed with so-called bunkers.
Bunkers are parts of every combination in given system.
Wrong predicted bunker makes whole slip lost.
Example of system 2 from 4 number of simple bets 6 (also called combinations)
+ 1 bunker. Stake for one bet is 1 USD, slip fee is 6 USD
1. Event A odd 2.0
2. Event B odd 1.5
3. Event C odd 3
4. Event D - odd 1.5
5. Bunker odd 1,2
This system is composed of 6 simple combinations:
1. AB product of odds 2.0 x 1.5 x 1,2 = 3,60 x stake 1 USD = winnings 3,60
2. AC product of odds 2.0 x 3.0 x 1,2 = 7,20 x stake 1 USD = winnings 7,20
3. AD product of odds 2.0 x 1.5 x 1,2 = 3,60 x stake 1 USD = winnings 3,60
4. BC product of odds 1.5 x 3.0 x 1,2 = 5,40 x stake 1 USD = winnings 5,40
5. BD product of odds 1.5 x 1.5 x 1,2 = 2.70 x stake 1 USD = winnings 2.70
6. CD product of odds 3.0 x 1.5 x 1,2 = 5,40 x stake 1 USD = winnings 5,40
In case of no mistake the winnings on the slip are sum of winnings mentioned above i.e. 3,60+7,20+3,60+5,40+2,70+5,40 = 27,90 USD.
In case of one mistake e.g. in the event A there are still three winning combinations i.e. BC, BD and CD, winning sum is equal to 13,50 USD.
In case of two mistakes e.g. in the events A and B, there is only one winning combination i.e. CD, the winnings are equal to 5,40 USD.
In case of more than two mistakes or wrong bunker prediction whole slip is lost.
In bets made through the betgun.com website there are 1-5 results options, depending on the kind of event.
1 means victory of a team or a player listed on the first place (called by mutual agreement in detailed explanation host)
X - means:
- in case of two participants of one event victory in their competition will not be determined (called by mutual agreement draw)
- in case of three participants in one event victory of player listed on the second place
2 means victory of a team or a player listed on the second place (called by mutual agreement in detailed explanation guest)
1x so-called support means victory of host or draw
x2 so-called support means victory of guest or draw
n event was cancelled or bet on after its beginning.
Exceptions from above regulations are possible and customers will be informed about it before making bets.
6.1Minimum stake for combinations of simple and systems bets is equal to 0,25 EURO or 0,32 USD.
On the systems slip customer defines his major stake, and basic stake for single combination is a quotient of slip major stake and number of combinations in chosen systems.
- is limited by amount of winnings on the slip worth EURO 25 000 or USD 31 250
- may be limited by a limit for given group of events or combinations.
6.3Odd is coefficient of probability of determination of the event which is bet on by betgun.com. In case of multi-event slips the odd is a product of rates for particular events on the slip.
6.4The amount of possible winnings is defined by:
- in simple bet: product of odds and stake
- in systems bet: sum of products of odds and stake for well predicted simple combinations
6.5betgun.com has the right to change odds at any time.
6.6Change of odds does not concern slips which were bought before. Odds which are on the slip are the basis for winnings calculation (with the exception of cases described in paragraph 8)
7.1Official result is a result which was gained according to the rules of given sport discipline; all principles of determination are described in detailed rules of particular sport disciplines.
7.2Result announced by betgun.com is binding for bet determination and further protests, controls etc. do not change originally accepted result.
7.3betgun.com can change originally accepted result only in case of making mistake by information agencies or in case of betgun.com fault.
7.4Depending on discipline and specificity of particular events, result will be considered as official if it is gained after the time defined in detailed game rules for given discipline.
7.5In case of lack of the basis for official result definition, event will be cancelled.
8.1betgun.com has right to cancel an event in case of:
- decision, that the event was wrongly predicted by betgun.com
- decision, that events support each other
- economic change (this rule do not concern games on neutral ground, tournaments in the places chosen before)
- bet which was made after the beginning of the event.
- events which will not take place on time defined for each discipline in detailed game rules, will be interrupted and will not be finished on time defined for each discipline in detailed game rules
- one of participants of the event did not appear or did not participate in the event
- betgun.com defined additional conditions which can be basis for cancellation of bet specific event and these conditions were known before start of making bets,
- suspicion of conspiracy of speculators in order to go round some limits.
8.2In case of bet annulment, all odds for the event are equal to 1.00
9.1All complaints will be considered through an e-mail address firstname.lastname@example.org.
9.2Customer can complaint up to 7 days after making bet; Claims reported after the deadline will not be considered.
View help topic - games' rules